Frequently Asked Questions

Everything you need to learn Arabic with Arabibi

We’ve gathered the most common questions from parents, students, and tutors to make your journey easy and worry‑free. Still have questions? Our support team is here to help anytime.

How do I begin learning with Arabibi?

It’s simple just create your account browse tutors, and choose a plan that fits your schedule. You can book your first trial lesson in minutes.

You can top up your Wallet using secure payment methods. Funds are used to book lessons, and you earn Stars for every completed session. Stars unlock rewards, badges, and special perks as you progress.
Yes. If you cancel a lesson at least 12 hours before it begins, your funds are automatically refunded to your Wallet. Late cancellations (under 12 hours) are non-refundable.
Simply go to your Wallet, choose the amount you want, and complete the payment using our secure checkout. Your funds will appear instantly and can be used for any lesson or plan.
No — your balance does not expire. You can use it anytime, at your own pace.
Yes. Tutors select their hourly rate within the approved pricing range for their level. The final price you see reflects the tutor’s chosen rate and any platform rewards applied.

Need More Help?

Our friendly team is available by chat or email to guide you through setup, scheduling, or technical questions. We’re always here to make sure your experience stays smooth are positive.